Delivery policy

1. Online service — nothing is shipped

Prastavone is an online software service used in a web browser. No physical goods are shipped and there are no shipping charges.

2. When you get access

• Free trial: available immediately after you sign in with Google and accept the terms.
• Paid plans and add-ons: activated online automatically as soon as the payment is confirmed, usually within a few minutes. Admins are notified in the app and by email.
• Enterprise: delivered as agreed in your signed agreement, including any onboarding.

3. What you receive

• Access to the plan’s features, companies, users and storage for the paid period, from any supported browser (Chrome or Edge recommended).
• A GST tax invoice, available in the app and sent by email.

4. Where the Service is available

The Service can be used from anywhere with an internet connection. Prices are in Indian Rupees and payments are processed in India through a secure payment gateway.

5. If your plan is not activated

If your plan or add-on has not been activated within 24 hours of a successful payment, contact us at jay.joshi@bildara.in or our contact form with the payment reference. We will activate it or, if we cannot, refund the payment in full.