Acceptable use policy

1. Who this applies to

This policy applies to every customer, Admin, User and Proposal Room visitor, and forms part of our Terms of service. Customers are responsible for their Users and for the people they share Proposal Room links with.

2. Prohibited content

Do not create, upload, store or share content that:

• is unlawful, or promotes or helps illegal activity;
• is false, misleading or fraudulent, including fake proposals, invoices, tenders, certificates, quotations or GST details, or impersonates any person or business;
• infringes any copyright, trade mark, design, patent, trade secret, privacy or other right — including a logo or brand mark you do not own or have no permission to use;
• uses a company name or logo to pass yourself off as another business;
• is defamatory, obscene, pornographic, hateful, harassing, threatening, or harmful to children;
• contains personal data you have no right to use, or sensitive data without a lawful basis;
• contains viruses, malware or any harmful code;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries, or public order, or is otherwise prohibited under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

3. Prohibited conduct

Do not:

• use the Service in breach of any law, including laws on fraud, data protection, consumer protection, taxation, competition, sanctions, export control or anti-bribery;
• send spam or unsolicited bulk messages, or use Proposal Room links for phishing or to deceive anyone;
• share sign-ins, or let more people use the Service than your plan allows;
• access, or try to access, another customer’s company, data or account;
• overload, disrupt or degrade the Service, or use it in a way that imposes an unreasonable load on our systems;
• use bots, scrapers, crawlers or automated scripts, other than features we provide;
• avoid or manipulate plan limits, billing, trials (for example by creating several trials) or usage measurement.

4. Protecting our intellectual property

Prastavone, its software, themes, cover and page designs, layouts and templates are owned by Kinjal Jay Joshi. Do not:

• copy, extract, download in bulk, sell or distribute the themes, designs, layouts or templates, except inside the proposal documents you create for your own business;
• copy, modify, decompile, disassemble or reverse-engineer the Service, or try to obtain its source code;
• scrape, mirror or frame the Service or this website;
• resell, rent, sublicense or offer the Service to others without our written agreement;
• use the Service or its designs to build or train a competing product;
• remove any copyright or proprietary notice, or use our names and logos without permission.

5. Security testing and responsible disclosure

Do not probe, scan or test the security of the Service, or try to bypass authentication or access controls, unless we have agreed it with you in writing. If you find a security issue, tell us privately at jay.joshi@bildara.in or our contact form, give us reasonable time to fix it before disclosing it, and do not access, change or keep other users’ data. We appreciate good-faith reports.

6. Enforcement

We may investigate suspected breaches. Depending on how serious the breach is, we may warn you, remove or disable content or Proposal Room links, suspend Users, make companies read-only, or terminate the account under our Terms, and we may report illegal activity to the authorities and cooperate with them. Where we act on unlawful content, we do so as the law requires and keep records as required.

7. Reporting abuse

Report abuse, infringing content or misuse of a Proposal Room link to jay.joshi@bildara.in or our contact form, or to our Grievance Officer through the Grievance redressal page. Include the link and a description of the problem.